AOL MUST DIE I AM SO MAD AT THEM

AOL hasn't let me log in to my AOL email account for the past few days, nor into instant messenger, entirely inexplicably and without reason. There is no help file on their website for this sort of problem, I've tried logging on with multiple computers and web browsers, and it just won't let me in. I called their tech support number, which led me through a series of voice activated questions with a robot operator that was of no help. In the end the voice advised me to visit the website for help. The same website where I got the number I was calling from.

Apparently the only way to receive any kind of human tech support for strange errors is to pay a subscription fee to AOL.

For some reason this morning I was able to log in to AIM, but then not my AOL email. I created another AOL account and switched all of my important services to respond to my Gmail account.

In that short time I was logged in to AIM it told me I had received 24 new emails. In two days. This really makes me nervous, because that's roughly twice what I normally get, so there's undoubtedly multiple emails of some importance that I can't access at all. Thanks AOL for not offering free tech support. You're a bunch of liars that drive people in need of help in circles on your help site. They lead you to believe that if you click on a link that says "Contact Us" you'll actually get to do that, but when you do, it takes you to another site, which then has a button you're instructed to click that's supposed to start the process, and then you are returned to the original page. It's highly frustrating and I recommend not relying on an AOL email account for important matters.